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The Looming Succession Crisis & What Smart Shops Are Doing About It
As talent pipelines narrow, shops may be facing a future succession crisis. See the strategies top shops are implementing to solve for it.
211 resources
As talent pipelines narrow, shops may be facing a future succession crisis. See the strategies top shops are implementing to solve for it.
Get the data on shop management system (SMS) usage and how these platforms have become essential for shop operations.
Here's a look at shop strategies for retention, career development, and the steps shops are taking to build a stronger workforce.
Discover Average Repair Order (ARO) boosters shops are implementing to keep customers happy and businesses thriving.
Across the industry, the technician shortage remains one of the most pressing challenges. See how top shops are navigating it.
From the time it takes to write a repair order (RO) to a shop’s gross annual revenue, discover the operational data behind top shops!
See how top shops communicate the cost of delayed maintenance to customers wanting to hold on to their vehicles but are behind on maintenance.
Understand consumer spending behaviors and vehicle maintenance decisions to better engage and educate your customers.
Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed
2026 is here along with major trends for auto repair. See what trends we're tracking, and how to stay ahead of them!
After a whirlwind trip to SEMA and AAPEX, we would like to share some PartsTech highlights from the showroom floor and some insights into what stood out at both…
Running a repair shop means running a business, and that requires managing a budget, overseeing payroll, and, at the end of the day, turning a profit. However, …
Here are a few of the top skills service writers need to master and how PartsTech gives them the tools to manage each one!
Here are our top five features from the first half of 2025, each designed to save you time and keep your shop running like clockwork!
More and more auto repair shops are adopting the four-day work week. Learn the potential benefits and what it takes to make the shift!
(Below is an expert from PartsTech’s 2025 State of General Auto Repair Shops in the U.S. report.) PartsTech surveyed 752 shops and spoke with industry experts t…
(Below is an expert from PartsTech’s 2025 State of General Auto Repair Shops in the U.S. report.) PartsTech surveyed 752 shops and spoke with industry experts t…
Attracting skilled technicians is only half the battle — retaining them also requires a strategic approach.
Most repair shops service only a small number of EVs each year. Whether due to little customer demand, historically limited access to EV repair information and parts, or a lack of training, 25% of shops do not work on EVs, and 70% report that EVs account for 10% or less of their annual car count.
(Below is an expert from PartsTech’s 2025 State of General Auto Repair Shops in the U.S. report.) Running your repair shop is about more than fixing cars — it’s…
Discover average hourly labor rate, average gross profit on parts, and average repair order value in auto repair shops.
The average shop size among respondents is 6 bays, with 81% of shops having 8 bays or fewer. On average, shops service 2.2 vehicles per bay per day. This means that the average 6-bay shop services approximately 13 vehicles per day. 2.2 vehicles per bay per day.
Discover benchmark data, expert insights, and free resources to drive your auto shop’s growth in 2025.
Discover how Motoro Cars constantly works to increase their average repair order (ARO) by strategically executing on multiple actions. Their success lies in balancing the art of delivering efficiency and transparency while ensuring customers feel educated, valued, and cared for.
If your 6-bay shop operates like a well-oiled machine and you have the capacity for more vehicles, adding a second service advisor is a wise decision. However, many shops need to make some improvements before hiring another service advisor.
With 225 parts and tire suppliers across 30,000+ supplier locations, PartsTech simplifies your parts ordering process by connecting you to the suppliers you trust. But how can you confirm that your go-to supplier(s) are on PartsTech? Whether you’re a new user or exploring new supplier options, here’s a quick guide to discovering if PartsTech has your supplier(s) — and what to do if it looks like one of your suppliers is not yet part of the PartsTech ecosystem.
While many shops have embraced advanced diagnostics, streamlined customer communication tools, and modern shop management systems, parts ordering is an area where many shops still have a lot of opportunities to make small changes that yield significant benefits.
As 2024 comes to a close, we’re proud to reflect on a transformative year at PartsTech. From groundbreaking features to streamlined processes, our commitment to simplifying parts ordering for auto repair shops has only grown stronger. Here’s a look at some of the top releases and advancements that defined our year.
At AAPEX 2024, PartsTech had the opportunity to connect with suppliers and manufacturers — deepening our understanding of the industry's shifting priorities.
Engaging with first-time visitors, long-time users, and everyone in between at SEMA 2024 gave us fresh insights and meaningful perspectives. Each conversation — whether with a new face, a familiar customer, or a trusted partner — helped refine our understanding of what shops truly need and underscored our drive to serve the industry better.We asked one of our employees who attended SEMA for the first time to staff the PartsTech booth to share what stood out to him. Here is a summary of Stefano Fenzo’s experience.
Fluids and chemicals can account for up to 15% of an auto shop’s expenditures, making efficiency in ordering crucial. PartsTech’s new Fluids & Chemicals tab brings enhanced features to give you everything you need to streamline and simplify the process of finding, comparing, and selecting fluids. With an intuitive interface and improved functionality, this upgrade saves your shop time and simplifies ordering.
What is Intelligent Image Replacement? In the parts ordering world, not all manufacturers provide images for their products, leaving technicians to rely solely on part numbers or descriptions. This can lead to confusion, mistakes, and costly returns. PartsTech’s Intelligent Image Replacement feature offers an innovative solution to this challenge, ensuring that technicians always have visual context when selecting a part.
Every shop has experienced the frustration of ordering a part only to realize upon arrival that it doesn’t match the component needed for the repair. These situations lead to unnecessary delays, customer dissatisfaction, and added costs for shops. PartsTech is helping shops solve issues like this through its Visual Search suite. As part of the suite, PartsTech provides 360-degree product views — allowing users to fully inspect a part from every angle before placing an order.
PartsTech’s full-vehicle diagrams are designed to simplify parts identification across a wide range of vehicles, offering exploded views for major makes and models from the last 30 years. These interactive diagrams allow users to hover over specific parts, immediately identifying what’s needed and add them to a search list with just one click. No more switching between tabs or guessing which part matches your needs.
Sourcing the right part quickly can make or break an auto repair job. Inaccurate orders, returns, and time lost to searching for the right part can disrupt workflow and impact customer satisfaction in your shop. That’s where the PartsTech Visual Search Suite comes in. By offering technicians and service advisors advanced visual tools like interactive diagrams and 360-degree product views, PartsTech empowers repair professionals to to get the right part(s) to get the job done correctly the first time.
The technician shortage remains one of the most pressing challenges in the automotive industry today. Industry leaders like Scott Brown, owner of Connie and Dick's Auto Service and founder of The Diagnostic Network, are advocating for shop owners to take proactive steps by implementing technician mentoring or apprenticeship programs to train and mentor the next generation of technicians.
Does marketing your auto shop feel like a daunting, tricky game? It can be overwhelming, and it’s hard to know where to begin.Almost two years ago, I was hired by Schmidt Auto Care as their marketing manager when they decided to bring their marketing activities in-house. Here are my tips to help your auto shop begin thinking about marketing:
This is a guest post by our customer, Maryann Croce. Not only does Maryann own an auto shop with her husband, she is business coach and speaker who helps auto r…
Events like the ASTA Expo are incredible for learning, career growth, and networking, but you won’t have time to do it all. To help you narrow your focus and prioritize what you want to accomplish at the event, it’s essential to define what you're hoping to learn and experience.
“In our industry, you should aim for an overall rating of 4.5 stars or higher. If your reviews drop into the low 4s, it can raise red flags for customers.” Even one negative rating can seriously damage your overall score. “It can take 50 or more 5-star reviews just to offset a single 1-star rating,” Tom warns.A solid review management strategy doesn't just mean proactively asking for reviews from customers; it’s also about safeguarding your business from negative impacts that could linger indefinitely from a 1-star review.
Your auto shop website must be search engine optimized to stay competitive. Whether you want to attract more customers, improve your online presence, or ensure your website meets search engine standards, the following best practices for your auto shop website will help you get there.
This week, we invited Chris to join PartsTech for a webinar to dive deeper into his experiences of starting his own shop. Below, you will find a summary of some of the top insights shared by Chris. We highly encourage you to watch the on-demand recording of the webinar.
Even a well-designed matrix will only succeed if applied and managed correctly. To do this, here are some things you should avoid:
Are you thinking about starting your own auto repair shop? Whether you’ve been in the automotive industry for years or are considering entering the industry by way of shop ownership, starting a shop from scratch is challenging, but it can also be an incredibly rewarding journey.
To have financial transparency with your team, you must regularly track specific metrics to keep a pulse on your shop’s performance and have the opportunity to make adjustments to maximize profits. In our recent webinar, Dave Kusa joined us to share more about financial transparency in auto shops and provided a helpful list of metrics he recommends every shop should track. Here’s a summary of his recommendations:
The Right to Repair Act ensures consumers have the ability to repair and maintain their products, including choosing where to have them repaired or doing it themselves. For the automotive industry, it means requiring manufacturers to provide independent repair shops with access to the necessary information, tools, and parts to fix vehicles.
Just as margins need to be managed for the parts you sell, labor costs must also be strategically managed. Like a parts matrix, a labor matrix helps you ensure your auto repair shop achieves the net profit it deserves. A labor matrix functions similarly to a parts matrix, providing a structured approach to pricing labor that maximizes profitability. It is a structured set of rules that systematically increases labor times within your shop. It's designed to automatically account for additional hours needed for more extensive repairs, vehicles over 20 years old, and other specific conditions.
Your Posted Labor Rate is the labor rate that your customers see on their invoice. To determine its effectiveness in getting you the margins you need to hit your profit goals, you must understand two critical figures:
In order to take the first step towards creating a strong labor rate strategy for your shop, there are numbers that you know and come to the table with. We asked The Repair Shop of Tomorrow to share their expertise with you to help you find and calculate those numbers to begin to uncover what your labor rate should be.
If you couldn't make it to our mid-year product update webinar, here’s a recap of the exciting new features and updates we’ve rolled out so far in 2024. This session was packed with insights to help you make sure you are getting the most out of PartsTech.
Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
Lola offered invaluable insights into why auto shops need to create processes for their business and tips for getting started.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
How is your supplier strategy helping to turn bays and get customers back on the road? It’s awesome if you have 1-2 suppliers that you trust and have worked with for years, but what’s your auto shop’s game plan when they don’t have the part you need available?
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
It’s no secret that the auto repair industry faces a critical shortage of technicians. Many technicians are leaving the industry due to various frustrations and unmet needs. If the industry wants to turn this shortage around, let’s make sure we listen to the thoughts and voices of those who are the industry's backbone — our auto technicians.
To meet the quality standards we have set for ourselves in serving our auto shop customers and the suppliers who trust in us, PartsTech works around the clock to maintain the most up-to-date catalog in the industry.
Running a successful auto repair shop requires efficient management of every nook and cranny of your operations. Without well-defined, repeatable processes, you…
Incremental time savings add up fast. What would that look like if one process change could save you 15 minutes per repair order?
How often does your auto shop accidentally order the wrong part for a vehicle waiting to be worked on? No one intends to order the wrong part, but it happens — sometimes far too frequently.
Your relationships with local parts suppliers are essential to your auto repair business. Whether your suppliers are independently owned or part of a larger chain, they often provide the fastest access to the parts you need.
How to mark up auto parts may be one of the biggest questions that auto repair shop owners have, which is why PartsTech invited Cecil Bullard, Owner and CEO of The Institute for Automotive Business Excellence, to join us for a webinar series on the topic.
Excessive phone time can significantly reduce your shop’s productivity. How much time do you or your staff spend on the phone? Is it time well spent?
Watch this PartsTech webinar for expert guidance on parts markup for your auto shop. Learn from Cecil Bullard, Owner & CEO of The Institute for Automotive Business Excellence.
Use this job listing template to help you find a service advisor for your auto shop. Copy/paste and modify the template to suit your shop's needs.
A service advisor, also called a service writer, plays a vital role in an auto shop. They are the front lines of a shop when it comes to customer interaction. T…
Vehicle inspections should be a key workflow component and priority in every auto shop, yet many shops find them to be a bottleneck — slowing down overall shop …
In a survey conducted by PartsTech, we asked auto shops, “If you could do one thing better in your shop, what would it be?” One area of inefficiency that came u…
The most successful auto repair shop owners understand that continuous improvement is critical to driving their business forward. They are committed to never st…
Whether you’ve never heard of PartsTech or are just starting, we want to make sure you are set up for success. We understand that learning something new can som…
The shift towards electric vehicles (EVs) is transforming the automotive industry, presenting both challenges and opportunities for auto repair shops. A major c…
Adopting text messaging (or SMS) as the primary communication method with your auto shop customers can significantly boost satisfaction, streamline your operati…
Navigating the world of SEO might initially seem daunting, but SEO is a very achievable digital marketing tactic to implement and invaluable for your auto repai…
We surveyed 618 general auto repair shops across the United States. The State Of General Automotive Repair Shops In The U.S. report presents your benchmark data, trends, and key findings from shops just like yours. The purpose of this data is to help inspire and guide you with insights to steer your shop toward success today and into the future.
In our year-end webinar in December, we did a live demo of all the features available in PartsTech Free. During the Q&A, participants ask for more details about…
In the face of the ongoing staffing shortage in the auto repair industry, the ability to swiftly train and onboard employees is crucial for maximizing overall s…
We had a blast with everyone who joined us for the PartsTech end-of-year demo webinar — a big thank you to all who tuned in live and contributed to the session …
Have you ever needed to order a part for a repair but didn’t have the exact part name or number memorized?
Tire shopping is an activity that many consumers find to be overwhelming. With so many factors to consider — size, speed rating, weather performance, safety rat…
Yep! We have over 50 tire suppliers in our network. And PartsTech is the only platform where you can access more than 30 of those suppliers FREE OF CHARGE.
This beginner's guide will help you understand how to market your auto shop to help attract new customers, retain current clients, and boost your bottom line.
Clear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
In an era of growing technology and innovation, auto repair shops must keep pace with the latest advancements to meet customers’ preferences and remain competit…
Whether conducted as a digital vehicle inspection or with paper and pen, vehicle inspections are a must-have in every auto shop’s workflow and should not be ski…
“Make more money.” — It’s likely the most basic desire of auto shop owners, but it takes time.
Your auto repair shop’s time is worth something, which is why your business relies on efficiency to succeed — every minute counts.
Painless invoicing and payment processing is an important piece to providing exceptional customer experience in your auto shop. It’s also crucial to accurate bo…
Considering which auto repair shop software is best for your business can be overwhelming. However, moving your repair shop to digital solutions is essential to…
Auto repair scheduling tools help reduce no-shows and have become indispensable for auto shops looking to organize and enhance their operations, improve customer service, and increase revenue.
Efficiency is the heartbeat of every automotive repair shop. Every minute counts in the fast-paced world of auto repair, which is why the most successful shops …
When you’re booking a short trip or extended vacation, how do you find the best flights, rental cars, hotels, and experiences? Many travelers turn to a trusted…
As an auto shop, you and your local parts suppliers understand first-hand the importance of supporting local businesses. Whether independently owned or part of …
A busy auto repair shop doesn’t always mean a profitable shop if there is staff chaos behind the scenes.
In 2017, auto shops gave three reasons why they changed their parts purchasing habits to online:
More and more auto shops have switched to online parts ordering — a trend that is growing far faster than projected. In 2017, Hedges and Company, a marketing so…
Parts procurement can be a huge source of pain in an auto shop. Most issues related to parts procurement can be bucketed into three areas: assessing availabilit…
Just last year, auto shops could hardly get their hands on an adequate stock of oil filters due to significant supply chain shortages. Sourcing more complex par…
Share this guide with your your auto shop's customers to help them make an informed decision between OEM and aftermarket auto parts.
Perhaps you’re a technician or service advisor just starting in an auto repair shop, or maybe you are just new to the auto parts industry.
The automotive aftermarket is massive. Yet, “aftermarket parts” is a term that attracts both positive and negative opinions. Let’s start with a definition:
By establishing a consistent parts markup strategy, you can save time pricing out jobs and focus your time on maximizing your labor and delivering a great customer experience.
PartsTech is excited to announce a new integration with Advanced Business Computers of America (ABCoA). This brings PartsTech’s best-in-class parts and tire pro…
We’re excited to announce that ACI Parts Plus is now available as a supplier on PartsTech!
This June we’ve added several new suppliers, onboarded a new management system, and made it easier to search and order parts & tires on PartsTech. Read more to …
We’re excited to welcome Ken Smith Auto Parts to PartsTech. Ken Smith Auto Parts is a locally owned and operated parts supplier for the professional installer. …
With thousands of happy customers our team works hard day in, and day out, to help drive efficiency for repair shops and increase sales among the 28,000 parts d…
PARKLAND, FL., June 14, 2022 – Today, AutoMobile Technologies, Inc. (AMT), a Repairify Company, announced that they have partnered with PartsTech to offer anoth…
We’re excited to announce that you can now purchase undercar parts from U.S. AutoForce on PartsTech! With over 70 years of experience, U.S. AutoForce delivers b…
Bay-Master has worked closely with PartsTech to develop an integration that gives its customers parts and tire ordering access to over 28,000 supplier locations…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
We’re excited to announce that OK Automotive is now available as a supplier on PartsTech!
PartsTech has launched a powerful new sales tool as part of PartsTech Tires. PartsTech Tires is a widely-adopted add-on to PartsTech, the popular online afterma…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
We’re excited to welcome Barron Motor Supply to PartsTech! With 15 locations throughout Eastern Iowa, Barron Motor Supply has been supplying quality auto parts …
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
In this episode, David & Lucas speak with Erik St. Pierre, Co-Founder & COO of PartsTech, an electronic cataloging system that has absolutely taken the automoti…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
PartsTech now displays inventory at alternate NAPA Auto Parts locations near you! With this update, availability on PartsTech should more closely match what you…
We’re excited to welcome Beachside Auto Parts to PartsTech! Beachside Auto Parts has been family-owned and operated in the Daytona Beach area since 1978. With o…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released thi…
We recently released an update that makes it easier for you to see where you’re order is coming from when your local store is out of stock. Knowing when your or…
We’re excited to welcome Schulz Motor Parts to PartsTech! Since 1965 Schulz Motor Parts has delivered choice, integrity, and service to the Chicagoland area. Th…
We’re excited to welcome Rowerdink to PartsTech! Rowerdink opened for business in 1919 in Grand Rapids, MI. Since then they’ve grown into one of the largest OEM…
We’re excited to welcome Lafayette Warehouse, Inc. to PartsTech. Lafayette operates 4 locations in Indiana, DBA Lafayette Auto Supply, Kokomo Auto Supply, and N…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we released las…
We’re excited to welcome Action Auto Parts to PartsTech! Action Auto Parts has been in business for over 40 years and operates 2 locations in Providence, RI.
PartsTech was recently featured in Ratchet + Wrench! Check out the link below or pick up this month’s copy of Ratchet + Wrench magazine for the full article.
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we’ve been work…
We’re excited to welcome PDI to PartsTech! Parts Distributing Inc. has been family-owned and operated since 1994, and a Federated Auto Parts Member since 1995. …
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we’ve been work…
We spoke with Rob Albrecht co-owner of East Hill Tire Point S located in Kent, WA. Rob took time out of his busy schedule to talk about what it takes to be succ…
We’re excited to welcome Foreign Parts Specialties to PartsTech! FPS is a family-owned operation, proudly serving the Sacramento area since 1981.
We’re excited to welcome ProStock Automotive Warehouse to PartsTech. ProStock has been in business for over 25 years. They have several locally owned locations …
Amafle Brothers & Sons was founded in 1945 as a one-bay service garage in Elizabeth, NJ. Over the years they transitioned into selling underbody parts and more.…
We’re excited to announce that Metric Auto Parts is now available as a supplier on PartsTech! Metric Auto Parts is family-owned and operated and has been servin…
AAW Auto Parts has been serving South Eastern Washington for more than 25 Years. Located in Pasco, WA. AAW Auto Parts is committed to providing the fastest poss…
We spoke with Damon Hughes, Owner and Operator of One Shot Auto in Enterprise, AL. Damon took time out of his busy schedule to talk about industry trends, COVID…
Riebes Auto Parts has been family-owned and operated since 1957 with 21 locations throughout Northern California. They have a huge inventory of high-quality NAP…
BC Auto Parts is a family-owned and operated business in operation since 1976. They have two locations (Burlington, NJ & Bristol, PA) to service both retail and…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we’ve been work…
This morning we launched our new 2021 update to PartsTech. We’ve spent the last 18 months building and testing this new update and we’re excited for you to fina…
At PartsTech, we’re committed to cutting the time and hassle out of ordering parts. That’s why we’ve spent the last 18 months hearing customer feedback, develop…
Family-owned and operated, Delcoline Inc. was established in Hyattsville, MD. in 1980. Delcoline has spent the last 30 years growing from a one warehouse operat…
We’re excited to welcome Johnston Autostores to PartsTech! Johnston Autostores offers quality parts, people, and service! Their professional team has the resour…
We recently sat down (virtually) with Erin Hall of Northtown Auto Clinic to talk shop as part of our new interview series highlighting repair shops across the c…
The PartsTech team has been hard at work adding new features, supplier integrations, and improvements to the system. Here are some of the things we’ve been work…
The PartsTech team has been hard at work adding new features, supplier integrations and improvements to the system. Here are some of things we’ve been working o…
The PartsTech team has been hard at work adding new features, supplier integrations and improvements to the system. Here are some of things we’ve been working o…
We are very excited and grateful, to have taken home silver at this years ACPN virtual conference for the CCPN installers choice award! Our goal at PartsTech is…
The PartsTech team has been hard at work adding new features, supplier integrations and improvements to the system. Here are some of things we’ve been working o…
Shop management systems (SMS) have come a long way. Think about it…we are not that far removed from the days of handwritten RO’s and techs punching a time clock…
Happy New Year! Our team has been hard at work making system improvements and adding new features. Here’s what’s new on PartsTech this month.
CAMBRIDGE, MA. – PartsTech Inc, an automotive e-commerce company headquartered in Cambridge, MA, awarded its first-ever Digital Innovation Award to NAPA Auto Pa…
BP Ventures has invested $3 million in PartsTech, an online parts and supply platform for the automotive aftermarket industry. The investment forms part of a Se…
We’re excited to announce that PartsTech is entering the Canadian market. Now Canadian repair shops can enjoy all the benefits of PartsTech. Current Canadian Su…
As you know, sometimes the same part can fit multiple different applications on the same vehicle. Previously, PartsTech displayed these parts multiple times for…
Your management system was designed for one reason and one reason alone…to help repair shops manage all aspects of their business in one convenient platform. It…
You may have seen an ad, or heard about us from another shop. Maybe you had a distributor mention us or saw that we work with your management system. However yo…
Now that you have activated your account, you may be wondering ‘what’s next?’ How do we order parts? How do we get our local suppliers set up in PartsTech? What…
The PartsTech Team has been adding new features and improvements to the system. Recently we’ve made the following Improvements…
This year at AAPEX our carry-on for the flight back was a little bit heavier. PartsTech was awarded the Import Vehicle Community’s Best Electronic Media for Imp…
The PartsTech Team has been adding new features and improvements to the system. Recently we’ve made the following Improvements…
Staying competitive in your local market is already a challenge when you are looking to grow your business and bring on new commercial customers. There are new …
No auto parts supplier likes returns. You hate returns. It’s an inconvenience for your staff to take them back and restock, not to mention getting an angry call…
The PartsTech Team has been adding new features and improvements to the system. Recently we’ve made the following changes…
In this video we’ll go over selecting and configuring your suppliers on PartsTech.
PartsTech is happy to announce that we now integrate with Workshop Software! Workshop Software is a comprehensive shop management system that helps users keep t…
Just like paper RO’s have been replaced by shop management software, the experience of ordering parts for the modern repair shop is primed for a huge change.
Technology is changing everything for the shop owners that use your software. Your users – shop owners and techs – rely on shop management systems like yours t…
A shop management system is designed for one purpose…to help your users run their businesses more efficiently and frankly, to make their lives easier while incr…
May 23, 2018, Fort Worth, TX. – PartsTech today released an infographic highlighting the winners of the “ACES & PIES Content Excellence Award” and providing a b…
PartsTech was selected to by the AutoCare Association to judge the ACES and PIES Content Excellence Award at the 2018 Automotive Content Professionals Network (…
PartsTech is excited to announce that we will judge and present the Autocare Association’s newest content award – The ACES & PIES Content Excellence Award – at …
There are several factors that go into running a successful shop. Loyal customers, talented techs, and a great reputation in your community can make or break a …
Knowing why someone decides to try a product or service is key in understanding how it helps a market in general. What problem did it solve? How does it make th…
You rely on your shop management system (SMS) for everything…billing out labor, shop fees, maintaining customer records & history of repairs, etc. These systems…
You may be thinking “How does ordering my parts online make any difference at all to my customer? They don’t care about all that.” Fair question. But the reali…
There are over 300 million cars and trucks on the road today. When it comes to servicing those vehicles there’s only one thing that matters, getting parts that …
Imagine you run a custom truck shop and you have a job to install a lift kit and new LED lights on a 2016 Chevy Colorado. Nice sized job but only one problem…no…
Relationships matter in business. When you opened your shop, one of the first things you probably did was line up suppliers to get you the parts you needed for …
What you do is hard work. Whether you’re a technician at the lift or service advisor at the front desk you’re always trying to find ways to work smarter, not ha…
PartsTech is a better way to search for parts. We help shops focus on productivity by making parts ordering fast, easy, and accurate. PartsTech puts all of your…
PartsTech has widened its product offering with the addition of medium and heavy duty GVW 4-8 vehicles. Repair shops can now expand the reach of their business,…
PartsTech is celebrating the 4th of July by hitting an amazing milestone, 4 million part numbers!
Have you ever placed a parts order online and then spent the next couple hours wondering where it is? Sometimes there’s a bump in the road that can keep you fro…
In the automotive repair space today, nearly 80% of local commercial auto parts orders are still placed via telephone. This creates enormous inefficiency and co…
Chris: My name is Chris Sharp and I’ve been doing this since 1976. Started in high school and I’ve been here for about 16 years. …. We probably do about $45,000…
Jeff: We’re Indy’s Busted Knuckle Garage, we’ve been here for 3 years. I started out about a year before that at my house. I’m kind of a grassroots guy, I start…
Erik: We’re a parts ordering company, so let’s get to it. How do you order parts here?
click here for part 1
Ordering parts online can be a headache. Antiquated ordering systems are built on old tech making them slow and complicated. When you’ve got 4 or 5 tabs open j…
PartsTech has released a series of new features and enhancements to help our users find parts faster. We’re pushing the boundaries of what’s possible within a …
Keeping up with the pace of technology in our industry can be a real challenge. Every year OEMs add more tech into new vehicles. In just one generation we went …
The telephone in your shop has a trick up its sleeve. It sucks money out of your wallet like a vacuum. How? By keeping you busy.
These days, successful repair shops must focus on productivity to stay ahead. These modern shops need tools that help save time and eliminate inefficiency. That…
Partstech has just finished a complete overhaul of its brake category which is now live for all PartsTech customers. This update significantly enhances the user…
