Download Now | The U.S. General Auto Repair Shop Survey Report – Insights from nearly 700 repair professionals!
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Access essential insights on repair shop trends and industry challenges driven by a survey of nearly 700 repair shop professionals!
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For shops like Full Throttle Automotive, servicing customers is not just about world-class customer service and quality repairs; it’s about getting those repairs done quickly to get each customer safely back on the road. Sam shares how PartsTech helps her and her team find the right parts for every job and know when to expect delivery so they can get started promptly.
Incremental time savings add up fast. What would that look like if one process change could save you 15 minutes per repair order?
Managing a high volume of repair orders each day makes efficient parts sourcing crucial to Kenzie. "Being to click a button and be taken to all of my parts suppliers at once saves me a ton of time,” said Kenzie. “Parts ordering goes faster and is a lot simpler with PartsTech, and it makes my life so much easier.”
How often does your auto shop accidentally order the wrong part for a vehicle waiting to be worked on? No one intends to order the wrong part, but it happens — sometimes far too frequently.
Your relationships with local parts suppliers are essential to your auto repair business. Whether your suppliers are independently owned or part of a larger chain, they often provide the fastest access to the parts you need.
The McQueens have been at the helm of B.A.T. Boys for 18 years, serving the Branson community with general automotive repair services. Their facility boasts 20 service bays and 13 lifts. “We’re a mom-and-pop shop. We have one location, but we are a pretty sizable shop,” said Jeremy.
How to mark up auto parts may be one of the biggest questions that auto repair shop owners have, which is why PartsTech invited Cecil Bullard, Owner and CEO of The Institute for Automotive Business Excellence, to join us for a webinar series on the topic.
A newsletter offers an excellent opportunity to demonstrate your shop’s expertise, provide valuable automotive tips, and showcase the quality and breadth of services you offer.
Excessive phone time can significantly reduce your shop’s productivity. How much time do you or your staff spend on the phone? Is it time well spent?
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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