Download Now | The U.S. General Auto Repair Shop Survey Report – Insights from nearly 700 repair professionals!
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Access essential insights on repair shop trends and industry challenges driven by a survey of nearly 700 repair shop professionals!
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Watch this PartsTech webinar for expert guidance on parts markup for your auto shop. Learn from Cecil Bullard, Owner & CEO of The Institute for Automotive Business Excellence.
Use this job listing template to help you find a service advisor for your auto shop. Copy/paste and modify the template to suit your shop's needs.
A service advisor, also called a service writer, plays a vital role in an auto shop. They are the front lines of a shop when it comes to customer interaction. T…
Vehicle inspections should be a key workflow component and priority in every auto shop, yet many shops find them to be a bottleneck — slowing down overall shop …
In a survey conducted by PartsTech, we asked auto shops, “If you could do one thing better in your shop, what would it be?” One area of inefficiency that came u…
The most successful auto repair shop owners understand that continuous improvement is critical to driving their business forward. They are committed to never st…
Whether you’ve never heard of PartsTech or are just starting, we want to make sure you are set up for success. We understand that learning something new can som…
The shift towards electric vehicles (EVs) is transforming the automotive industry, presenting both challenges and opportunities for auto repair shops. A major c…
Adopting text messaging (or SMS) as the primary communication method with your auto shop customers can significantly boost satisfaction, streamline your operati…
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Dave chose years ago to share his shop’s finances, including P&L statements, with his team. He has never regretted this choice. He wants every employee to understand how revenue is used — covering everything from equipment and operational expenses to salaries and business growth. This transparency also shows how net profit allows his shop to handle unforeseen expenses like equipment breakdowns or necessary tool upgrades without resorting to debt financing.
To explore why technician mentorship is crucial and help you consider its implementation in your shop, we spoke with Scott Brown, owner of Connie & Dick’s Service Center Inc. in Claremont, California. “I agree that mentorship needs more focus.” says Scott, “I’ve been growing mentorship in my shop, and it makes a big difference.”
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the c…
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Discover Our BlogsClear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communicatio…
Tire shopping is an activity that many consumers find to be overwhelming. With so many factors to consider — size, speed rating, weather performance, safety rat…
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